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Terms of Business

G&J Landscapes Ltd: Terms and Conditions

The definitions and rules of interpretation in this clause shall apply in these terms and conditions.

Commencement Date means the date that the Contractor shall commence work as agreed between the Contractor and the Client from time to time, but no later than 30 days from the date of the Quotation, unless otherwise agreed in writing between the Contractor and the Client.
Completion Date means the date the Works are intended to be completed as agreed between the parties from time to time, unless agreed in writing by G&J Ltd to client – see 11.3
Contractor means the contractor; G&J Landscapes.
Client means the person, firm or company who enters into a contract with the Contractor for the provision of landscaping works.
Intellectual Property means the plans, drawing and Specifications submitted by the Contractor (whether before or after the making of the contract).
Quotation means the written estimate provided by the Contractor for the completion of the Works.
Site means the location where the works are to be performed by the Contractor.
Specification means the documents including detailed plans and/or drawings describing the Works provided by the Contractor.
Works means the work to be carried out by the Contractor under the contract as set out in the Specification together with any other services which the Contractor agrees to provide to the Client.

1.2 Paragraph headings shall not affect the interpretation of these conditions.
1.3 A person includes a natural person, corporate or unincorporated body (whether or not having a separate legal personality) and that person’s legal and personal representatives, successors and permitted assigns.
1.4 Words in the singular shall include the plural and vice versa.

2.1 In these conditions of sale:
(a) These conditions may only be modified by a variation in writing signed on behalf of the company by a Director.
(b) Making a purchase will be taken as agreement to these conditions of sale.

3.1 The contractor (G&J Landscapes Ltd) shall carry out and complete the landscape work described in the Contract. He shall have no obligation to execute any further work unless otherwise agreed in writing between the parties. If there shall be any discrepancy between any specification and drawing, the description contained in the specification shall prevail over the drawing.
3.2 The client is responsible for obtaining any necessary planning permission for the works and for fulfilling statutory requirements.
Should any inconsistencies be found between the contract documents, these are to be highlighted and a revised price agreed prior to the Commencement Date. If any such inconsistency comes to light after the Commencement Date the Contractor shall be entitled to be paid a reasonable sum for any extra work or cost thereby incurred.
3.3 The Client shall obtain all permissions, give all notices and pay all fees required under any Act of Parliament or any regulation or byelaw of any local authority or statutory undertaker having any jurisdiction with regard to the Works and the Client shall indemnify the Contractor against any claim, proceedings, loss or expense resulting from the Client’s breach of this clause in whole or in part. The Client must produce copies of all relevant approvals to the Contractor prior to the Commencement Date. If not produced, work should not commence.

4.1 A quotation shall remain open for acceptance within thirty days of the date shown and thereafter lapses automatically.
4.2 First quotation is free of charge and all subsequent quotes are chargeable.
4.3 Quote appointment visits – missed appointments by the customer are chargeable at £35 +VAT. Please give 24 hours notice if you wish to cancel your quote visit appointment.

5.1 Variations to the works as described will only be undertaken upon instructions given in writing by the Client to the Contractor. Oral instructions will not be instructed. It should be noted that site personnel have no authority to alter the contract in anyway. The price of any additional work, properly treated as a variation, will be based upon costs prevailing at the date of the instruction

6.1 If the Client accepts the Quotation in writing within the period stipulated in clause 3.2 the price contained in the Quotation shall become the ‘Contract Sum’ except as expressly provided in these terms. A binding contract will come into existence when the Client accepts the Quotation in writing.
6.2 The Client may issue to the Contractor reasonable instructions to vary and modify the quality and quantity of the Works. All instructions given by the Client must be given in writing. The Contractor is not under an obligation to carry out a verbal instruction until it is confirmed in writing, except in the case of an instruction being issued by the Client in an emergency e.g. health and safety matters. All instructions issued in an emergency shall be confirmed in writing within 3 days and the Contractor shall be entitled to be paid for work properly carried out in accordance with any such instruction.
6.3 If the variation will alter the cost of carrying out the Works, the Contractor will provide a written Quotation and cost breakdown for the cost of carrying out the variation and the effect it will have on the Completion Date. The Client and the Contractor will agree an adjustment to the Contract Sum in writing. If the Client receives the amended Quotation and wishes to proceed, the Client shall confirm his instruction to proceed in writing, accepting the new Quotation and the extended Completion Date.
6.4 Where any additional or substituted work is of a similar nature to the Works, such works should be valued to the cost breakdown set out in the Quotation. Otherwise such work shall be valued at fair rates and prices agreed prior to execution and any additional payment due
to the Contractor or any extension to the Completion Date shall be added to the Contract Sum and Completion Date respectively.

7.1 If this contract is made at a location which is not the usual place of business of the Company, you may have rights to cancel the same under the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013. Provided you have been supplied with a notice as prescribed by such Regulations (which, if applicable, should be attached to and is hereby incorporated in this contract document), such right to cancel will expire 14 days after the contract is agreed.

8.1The Client will agree to pay the contractor the contract sum together with any VAT properly chargeable upon the contract sum.
8.2 The Contractor shall be entitled to receive interim payments at the intervals stated in the quotation. Before any work is undertaken by the contractor, a 25% non-refundable deposit is required before work is due to start, and this also secures the date in which is to start, according to the delay / disruption clause below (10). If no payment interval is agreed the total price less the deposit paid shall be made to the contractor on completion of all work carried out. Once a project has been confirmed by yourselves we do ask for a small deposit. The deposit is non refundable after confirmation. This secures our work load and your approximate time slot in the diary. It also covers any tasks leading up to the start of your project e.g research of materials, CAD drawings, 2nd visits to your property, changes to the original quotation etc. Time slots can occasionally change due to issues beyond our control e.g weather, staffing, supplier delays etc. We will always notify you if and when this happens.
8.3 The cost of additional goods or services ordered by the Contractor on behalf of the Client will be agreed in writing as subjected to the payment conditions detailed above. Any additional work requested which is not specified in writing within this contract will only be carried out if a new contract is entered into with the Contractor
8.4 Without prejudice to the Contractor’s other rights and remedies, if the Client shall fail to pay as provided in the above clauses, the Contractor shall be entitled to suspend Works 7 days after giving notice to that effect to the Client.
8.5 The Client will pay the Contractor interest of the rate of 1% per month interest on all outstanding sums from the due date as stated in above clauses until payment in full is received by the Contractor.


9.1 In the case of hazards or obstructions which are not discoverable upon visual inspection of the surface of the site or made known in writing by the Client to the Contractor prior to the date upon which the Contractor submits the quotation overleaf, the Contractor shall be entitled to make a reasonable charge for all additional work necessarily and properly executed by the Contractor in relation to them. This work will be notified and agreed with the client, prior to commencement.


9.2 Adequate access to the site must be made available by the Client to the Contractor to enable the work to be carried out in a regular and economic manner.

10.1 The Contractor undertakes to use all reasonable endeavours to complete the works within a reasonable time. the Contractor shall incur no liability however for any delays or non-performance arising from any event beyond his reasonable control.

11.1 The Client shall give to the Contractor full and adequate access to allow the Contractor to carry out and complete the Works and the Contractor shall commence the Works on Site on the Commencement Date.

11.3 If it becomes reasonably apparent to the Contractor that the progress of the Works is being delayed and/or the Works will not be completed by the Completion Date, the Contractor shall within 7 days of any event or occurrence giving rise to such delay notify the Client in writing of the cause and duration of such delay. The Completion Date will be extended by a fair and reasonable amount of time if the Contractor:
a) Has to spend extra time completing the Works because of variations made to the Specification.
b) the Works are delayed by any act or omission of the Client.
c) cannot finish the Works on time for reasons beyond his control such as excessively adverse weather conditions, and/or variable Site conditions and/or any delay caused by the Client and/or late delivery of supplies to site.
11.4 The Contractor shall be entitled to claim any reasonable additional costs incurred as a result of the Completion date being extended due to any events that may occur in clause 11.3 and such additional costs shall be added to the Contract Sum.
11.5 Nothing in these terms limits or excludes the liability of the Contractor;
(a) for death or personal injury resulting from negligence; or
(b) for any damage or liability incurred by the Client as a result of fraud or fraudulent misrepresentation by the Contractor.
11.6 Subject to clauses 11.5 and 11.6,
and unless caused by the Contractor’s negligence, the Contractor shall not be liable for:
(a) loss of use; or
(b) any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses including loss of enjoyment and injury to feelings; or

(c) loss of profits or business.
11.7 In the case where the client is acting as a business, the Contractor’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising out of or in connection with the performance or contemplated performance of the contract shall be limited to the amount of monies actually received by the Contractor under the contract.

12.1 Materials delivered to site become the responsibility of the Client, and the Contractor accepts no responsibility for loss, damage or expense after delivery of the materials to site for any reason, including pilfering while materials are on site during the course of the contract works, where such losses are beyond the Contractors reasonable control.
12.2 All materials brought on site by the Contractor, which prove to be in excess of his requirements, shall remain the property of and shall be removable by the Contractor who shall have the right to enter the site for that purpose.

13.1 Where any materials have been incorporated into the Works or the Site, the property in such materials and goods shall pass to the Client immediately upon their incorporation notwithstanding that the value of such materials and goods may not have been included in any interim payment or final payment or any payment received by the Contractor in respect thereof.
13.2 Unfixed materials and goods delivered, placed on or adjacent to the Site and intended for use in connection with the Works shall remain the property of the Contractor until the value of such materials and goods have been included in any interim or final payment and the amount has been discharged whereupon such materials and goods shall become the property of the Client.
13.3 The Client and the Contractor may agree payment for offsite materials and goods in which case such materials and goods shall become the property of the Client upon payment and shall be so identified.
13.4 The Intellectual Property submitted by the Contractor shall remain the property of the Contractor. It may not be used by the Client, nor reproduced or communicated to a third party without the Contractor’s express prior written consent.

14.1 The Contractor undertakes to execute the basic requirements for the initial establishment of planting and grass areas, but, following the practical completion of the contract, the responsibility for proper maintenance of the site passes to the Client. (Guidance on maintenance operations will be supplied on request)

The Contractor guarantees that all plants and trees will be inherently healthy when supplied. Planting and maintenance guidance is available on request, however responsibility for loss after the first growing season, cannot be accepted since site conditions are beyond the Contractors control
15.1 Our guarantee policy:
(a) The above establishment guarantee is subject to certain conditions described below. In the rare occurrence of plant failure we will do our utmost to replace the plant with one of the same specification. Where exact replacements are not available an alternative choice will be offered. We will remove the original plant and replant the new one in its place at no extra charge.
(b) All trees must be secured using a stake and tie at the time of planting.
(c) This warranty does not cover malicious damage, vandalism and/or failure by the client, his employees/staff or subcontractors to provide adequate water to the plant(s) during the course of the warranty period. Acts of God such as storm, excessive wind, flooding, drought, earthquake and the like are not covered by the warranty.
(d) For plants that are selected by the customer or the customer’s agent that are unsuitable for the soil, location or conditions in which they are planted, this guarantee does not apply. We will always try to advise as accurately as possible however all advice given is given to the best of our knowledge and without a site visit.
(e) Damage by pests and diseases is not covered.
(f) At no time will The Company be responsible for more than the value of the original plant(s) and delivery.
(g) All sale items are sold without this guarantee. This includes sale items planted by us.
15.2 We will do our best to plant where the customer instructs us to however if planting is attempted and deemed not possible due to, including but not limited to, underground obstructions, inappropriate planting conditions or roots, we will discuss this with the customer. Should we be unable to make contact then the customer will become liable for any re-delivery and/or re-planting charges.

16.1 Subject to clause 16.2, the contract shall end automatically upon the Completion of the Works in accordance with the Specification.
16.2 Without prejudice to its other rights and remedies, the Contractor may by written notice to the Client within 7 days end its employment under the Contract by reason of any one or more of the following:
a) Failure by the Client to observe the provisions of Clause 11 hereof; and/or
b) The Client becoming insolvent or committing any act of bankruptcy or, being a company, making an arrangement with its creditors, or (other than for the purposes of amalgamation or reconstruction), the commencing of winding up proceeding or the appointment of a receiver and/or;
c) Failure by the Client to give access to the site under Clause 11.1; and/or
d) Breach of the Client’s warranty under Clause 9.1 and/or
e) Failure by the Client to accept a quotation issued under the terms of clause 9.2; and/or f) Suspension of the Works, in whole or in part, for a period of 5 days, whether or not consecutive, due to any act, omission or default of the Client or anyone for whom the Client is responsible. Provided that the
Contractor shall have stated the default alleged in a written notice and the Client shall have failed to rectify the default within 7 days of the date of such notice and provided further that the notice of determination shall not be given unreasonably.
16.3 The Contractor will be entitled to be paid by the Client for work properly carried out and/or materials supplied and materials ordered up to the date of determination of the Contractors employment under these Conditions.

17. QUALITY OF ALL WORKMANSHIP Will be in accordance with recognised constructional and horticultural practice and materials supplied will be suitable for their intended use. Where normal ground conditions prevail, the contractor warrants a 12-month defects period from the date of practical completion for any workmanship found to be defective due to any cause other than neglect, damage or theft. Unless otherwise stated, timber supplied will be pressure treated. It should be noted that timber products can be prone to some natural movement in extreme weather conditions for which the contractor can accept no liability.

18.1 We guarantee that all our stock is healthy and ready for planting at the time of supply.
18.2 All information and advice provided is provided at no cost and to the best of our knowledge with the understanding that no site visit has been made.

19.1 All products are sold on the understanding of the following:
(a) The customer fully understands that plants are a living material and therefore an ever changing product.
(b) The customer fully understands that plants are a perishable product and will deteriorate in quality if not provided with the appropriated aftercare.
(c) The customer will provide adequate levels of water from the point of delivery to maintain the quality of the plant(s) and promote healthy growth and establishment.

20. WASTE It is the Contractors policy to reduce unnecessary landfill and waste. Where possible, suitable materials will be recycled on site. This in no way affects the quality of work supplied but has a positive effect on the environment and in most cases offers savings on project costs.

G&J Landscapes